Claim and Mailbox

warning

This is not your fault. The content on this page is still under evaluation; features may be updated or removed, so this page is for reference only.

When delivery cannot complete immediately, you will interact with two fallback paths: claim and mailbox.

In This Page

• When manual claim is required
• Claim token prefixes and command filters
• Shared-claim switch
• Mailbox fallback and common errors

1. When Is Manual Claim Needed?

Common cases:

• Auto-delivery fails
• Delivery status enters WAIT_CLAIM
• Market trade requires manual claim

2. Claim Commands

/ws claim
/ws claim all
/ws claim ODR-...
/ws claim MKT-...
/ws claim CLM-...
/ws claim MCL-...

3. Token and ID Prefixes

Prefix	Meaning
ODR-	Official order ID
MKT-	Market trade ID
CLM-	Official order claim token
MCL-	Market trade claim token

CLM- / MCL- tokens are 16-character shareable codes. Character set excludes confusing characters (for example I, O).

4. Shared Claim Switch

Config: allow-shared-claim-command

• true: delegated claim is allowed
• false: only owner can claim; delegated claim returns claim_forbidden

5. Mailbox Fallback

When inventory cannot receive items, system writes into in-game mailbox instead of dropping items:

/ws mailbox claim

6. Common Error Codes

Error Code	Description
claim_token_invalid	Token invalid/expired/incomplete/state changed
claim_forbidden	Delegated claim attempted while shared claim is disabled

If you still cannot claim, try these 4 steps first

1. Check if token is complete (including prefix).
2. Try /ws claim all first.
3. Free some inventory slots and claim again.
4. If still failing, ask server owner to verify whether order/trade state has changed.